Motor Expo 2026

Mazda Thailand invites Mazda car customers back for service to inspect and replace internal parts of the Takata airbag module, which is a preventative measure and to ensure maximum safety for customers. There are 102,296 affected vehicles that need to undergo inspection and replacement of internal airbag module parts at all Mazda service centers nationwide without any cost whatsoever, and the inspection takes approximately 30 minutes.

Mazda recognizes and places great importance on customer safety. Therefore, it has invited Mazda car customers who are subject to inspection and replacement of internal parts of Takata-manufactured airbags due to the issue with the gas inflator unit in the airbag on the driver's and passenger's side, which may generate higher than normal pressure in some cases when the airbag deploys, which could cause the airbag to rupture and potentially lead to injury for the driver or passengers. 

The company has sent a notification letter to Mazda customers to inform them that their Mazda vehicles need to be inspected and have the airbags replaced to confirm that the product quality meets the global standards set by Mazda and primarily for the convenience of customers. Therefore, the company invites customers to bring their vehicles for this special service program at their convenient Mazda service center.

The list of Mazda vehicles recalled for inspection this time includes:

Mazda RX-8 sports car, model years 2004-2007, 20 vehicles, driver and passenger side inspection
Mazda6 sedan, model year 2007, 4 vehicles, driver and passenger side inspection
CX-9 SUV, model years 2007-2012, 126 vehicles, passenger side inspection
Mazda BT-50 pickup truck, model years 2006-2011, 710 vehicles, driver and passenger side inspection
Mazda2 sedan, model years 2009-2014, 101,436 vehicles, passenger side inspection

For customers who own Mazda vehicles of each model during the aforementioned model years, and are subject to recall for inspection, but have not yet received a notification letter from Mazda due to a change of address or a change of ownership, or if customers suspect that their vehicle is subject to airbag component replacement, they can check preliminary information using their VIN through various channels as follows: visit Mazda website www.mazda.co.th/vincheck or call to check at Mazda service centers nationwide or call Mazda Speedline at telephone number 02-664-4888 (Bangkok) or for other provinces, call toll-free 1-800-226-408 (landline).

The company sincerely apologizes for any inconvenience caused to all customers at this time and would like to clarify that this recall of Mazda vehicles for service is an act of responsibility for the quality of Mazda vehicles and to build maximum confidence in safety for customers, which has always been a core value for Mazda, in addition to building vehicles with powerful performance, fuel efficiency, environmental friendliness, and maximum safety.

Currently, Mazda has not found any reported problems regarding airbags. However, Mazda is highly aware of customer safety. Therefore, customers have been invited back to have their airbag modules inspected and replaced with new ones for safety and confidence in using the vehicle. Mazda recommends that customers make an appointment to have the new airbag inspected and replaced at any Mazda service center nationwide immediately.