GWM (Thailand) introduces a battery warranty extension package for up to 10 years and a vehicle quality warranty extension package for up to 8 years to provide more comprehensive and reassuring coverage. The coverage is transferable to new owners and has no annual mileage limit, subject to company terms and conditions. Interested GWM ORA 5 EV customers can check their eligibility to purchase the battery and vehicle warranty extension packages at GWM Partner Stores nationwide from today until December 31, 2026.
Battery and vehicle warranty extension packages for GWM ORA 5 EV electric vehicles
10-year or 220,000 km battery warranty extension package
- Receive a battery warranty extension covering three main components: the high-voltage battery, drive motor, and motor control unit, increasing from the original standard of 8 years or 180,000 km to a maximum of 10 years or 220,000 km (whichever comes first) at a price of 6,500 THB (VAT included).
8-year or 200,000 km vehicle quality warranty extension package
- Receive a vehicle quality warranty extension covering 8 major systems: cooling system, front and rear axle assembly, braking system, electrical system, steering system, safety system, air conditioning system, and charging system, increasing from the original 5 years or 150,000 km to 8 years or 200,000 km (whichever comes first) at a price of 10,000 THB (VAT included). This package does not cover the high-voltage battery, drive motor, and motor control unit, as these parts are covered under the battery warranty extension package.
The coverage specified in these packages is tied to the vehicle and can be transferred to a new owner. There is no annual mileage limit, provided that the customer maintains the vehicle according to the company's scheduled maintenance and uses genuine parts at officially appointed GWM service centers only.
Qualifications and program conditions
- Vehicle conditions: For private GWM ORA 5 EV vehicles used domestically, with an age not exceeding 1 year or a cumulative mileage not exceeding 15,000 km (whichever comes first) from the delivery date.
- Vehicle condition: Must not have undergone unauthorized modifications to the electrical or drive systems and must have no history of serious accidents, flooding, or fire.
- Maintenance: Must have a complete record of scheduled maintenance and use only genuine parts at officially appointed GWM service centers.
- Coverage exclusions: Coverage does not include normal wear and tear, accidents, misuse, or neglect of scheduled maintenance as specified by the company.

Wayne Zhou, Managing Director of GWM (Thailand), stated that GWM has always prioritized caring for customers with sincerity and transparency. He believes that the best warranty is one without hidden conditions and one that is verifiable. The 10-year or 220,000 km period is reasonable and aligns with actual customer usage. Furthermore, the fact that the coverage is transferable to new owners helps maintain the vehicle's long-term value. GWM is committed to ensuring ORA 5 EV customers have peace of mind, confident that their vehicles will be cared for properly, safely, and efficiently throughout their usage, because our care does not end on the day of vehicle delivery.
Currently, GWM has over 71 standard GWM Partner Store service centers nationwide, with a team of EV-certified technicians ready to support electric vehicle services across the country. Interested GWM ORA 5 EV customers can check their eligibility to purchase the battery and vehicle warranty extension packages at GWM Partner Stores nationwide from today until December 31, 2026.

